Privacy Policy

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Royal Energy LLC (“Royal Energy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, communications, and services.

We may collect the following categories of information:

• Personal Information: Name, company name, email address, phone number, billing and service addresses, account numbers, and utility usage data.
   
• Payment Information: Limited payment details (if applicable) for billing purposes.
   
• Technical Information: IP address, browser type, device information, and usage patterns when visiting our website.
   
• Business Information: Contracts, utility bills, and supplier details provided for energy procurement and consulting purposes.
   

We use your information for purposes including:

• Providing and managing energy brokerage and consulting services.
   
• Analyzing utility bills and negotiating with suppliers on your behalf.
   
• Communicating with you about contracts, renewals, and offers.
   
• Complying with legal, regulatory, and contractual obligations.
   
• Improving our website, services, and customer experience.
   

We do not sell your personal information. We may share it with:

• Suppliers and Utilities: To secure pricing, contracts, and service arrangements.
   
• Service Providers: IT, analytics, and support vendors assisting our operations.
   
• Legal/Regulatory Authorities: When required by law or to protect our rights.
   
• Business Transfers: If Royal Energy LLC is involved in a merger, acquisition, or sale of assets.
   

We retain personal information as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your information.
   
• Request deletion of your data.
   
• Opt out of certain uses or marketing communications.
   
• Request a copy of the data we hold about you.
   

To exercise these rights, please contact us at the information below.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can control cookie preferences through your browser settings.

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

If you have questions or concerns about this Privacy Policy, please contact us:

Royal Energy LLC
Email: service@royalenergy.net
Phone: 1-888-673-8930